back to PoosieFlix.com Email Support
Customer Service  v2.0
Please take a moment to review the Frequently Asked Questions below. In most cases, this is the quickest and easiest way to resolve your problem.
In all other cases, email us and we will be glad to help you.


You can easily retrieve your lost passwords with the email used for the purchase - click here to recover your passwords.

Just add the free movies to your cart BEFORE you check out. You will not be billed for them and your receipt will show the free movies.

Please email us and we will be glad to fix this for you.

Please check your junk/bulk mail folders, and if you haven't received our email please contact us and we will be glad to help you.

You just need to have Windows Media Player installed, version 9.0 or higher. For MAC users, we recommend Flip4Mac, it's a Windows Media plug-in for your Quicktime player. It seems to work better than WindowsMedia for Mac, which Microsoft hasn't updated for a few years now :)
Download Windows Media player from Microsoft (PC and MAC) - WindowsMedia.com/Download
Download Flip4Mac Quicktime plug-in - Flip4Mac.com

You will be discreetly billed by EpochEU.com. Your statement will reflect a charge by Epoch.com or EpochEU.com, no adult content will be mentioned.

Absolutely not. Your card is only charged at the time of purchase.

There are no monthly fees or memberships, you do not have anything to cancel.

No. No membership, no commitment. Enjoy!

Visit www.billingsupport.com (opens in a new window)